SHIPPING AND GIFT WRAPPING

We offer free shipping within the continental United States for any order $49 or more. We also offer FREE same-day local delivery within a 5-mile radius of our store. We cannot ship to PO boxes or APO boxes at this time. We do offer other shipping options (3-day select, 2-day, overnight etc) which you can select at checkout. Any order totaling $500 or more will require a signature upon delivery.

International Orders 
At this time, we do not ship internationally.

Timelines 
We stock all inventory offered on our web site to ensure the quickest turn-around possible on your order. Because our inventory is close at hand, we can process and ship all orders received by 3pm on the same day Monday through Friday. Orders received after 3pm are shipped on the following business day.

In-Store Pick-up 
All orders can be picked up at our store in Ann Arbor. There's no additional charge for this service. Simply select "In Store Pick-up" as your shipping option and bring your order confirmation to any cash register at our store.

Order Tracking 
Once your order is processed, Bivouac will give you a UPS tracking number. Use this number to track your order at www.ups.com.

Payment 
We can process your payment with a credit card directly over the phone if you prefer. Please call us at 734-761-6207 for help with this. 

WARNING: Email is not a secure form of communication. Never send sensitive information such as credit card or billing details via email. Bivouac team members NEVER request this information over the Internet. 

GIFT PACKAGING

We offer free special packaging and gift messages for gifts from Bivouac. 

To request gift wrap service, select the appropriate box at check-out and we will be happy to box and gift wrap your order. 

Gift Messages 
Type your message in the box provided to include a complimentary personal gift message with your order. We will write your message on a special note card and send it with your gift.